Bottle Buzz

Bottle Buzz Shipping Protection

54 reviews
Bottle Buzz provides protection for shipments that are lost, broken, or stolen. Add Bottle Buzz Shipping Protection to your cart at checkout to enable protection.
Customer Reviews
4.4 Based on 54 Reviews
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Philip M.
United States United States

Prompt and exactly as ordered

United States United States
****** Bottle Upon Delivery

I ordered four bottles of the same bourbon. Upon delivery, one of the four bottles was ****** due to both **** packaging and **** handling. I contacted Bottle Buzz and they offered a refund for the purchase price plus a $5 shipping credit on the next order. However, I asked for a replacement instead. Bottle Buzz didn't even acknowledge the replacement request and instead refunded some, but not all of the costs incurred with this damaged product. I purchased 4 bottles of the same bourbon at $69.99 per bottle, plus insurance at $1.75 per bottle, plus shipping at $11.77 per bottle. My total bill for four bottles of the same bourbon was $334.02. That equals $83.50 for each bottle. I was refunded the $69.99 and given a $5 credit for shipping, that's $74.99, which causes me to actually lose $8.51 on that one bottle that was damaged. I'm not sure how a combination of **** packaging and **** shipment handling should cost the customer any money and they would not offer any explanation or even respond to follow up emails requesting additional information. Buyer beware, once you order they are not responsive and their "shipping insurance" is another way for them to make money at the customer's expense. They have failed to respond to any of the requests for a replacement and instead chose to give a partial refund on an insured purchase. I will not be purchasing from them again.

Aaron B.
United States United States
A little pricey but worth it!

Found some good picks that I could not find local. A little over priced but not crazy. Wouldn’t feel so *** about price if the added shipping costs didn’t really jack it up.

Cyrus L.
United States United States

Great experience

Bracton T.
United States United States
Great Experience

Bottles arrived very well packaged and protected from breakage.

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