Tita Dona Celia Reposado

We purchased this as a gift and while the recipients said the bottle was packaged carefully, the seal had been broken and half of the bottle leaked out during shipping. When I reached out to customer service within hours of the delivery, they denied replacement because we did not purchase the insurance that is NOT EVEN AVAILABLE AT CHECKOUT. Their only job is shipping alcohol. I spent $20 on shipping alone and it broke and now I’m just out $90 between the alcohol and shipping. I just wanted a replacement bottle sent. The tequila smelled great, but I would recommend purchasing from another seller.